Already have insurance? Let’s check it still fits.
You may have cover through super, an adviser or a policy you arranged yourself. We help you understand what it covers, what it costs and whether it still suits your circumstances. If it is worth keeping, we explain why.
Start with a 15-minute introduction with Tim. We explain the process and any costs before advice proceeds.
A review does not have to mean a new policy
Your work, income, household responsibilities and premium can change over time. Start with what you already have, rather than assuming that newer cover is better or that a lower price makes a switch worthwhile.
The review may lead to retaining cover, making an available adjustment or considering replacement. The advice process and any costs are explained upfront before you decide to continue.
Tim and the EvolvU team are based in Scarborough. We offer phone and video appointments across Perth and Australia, with in-person appointments by arrangement.
Retain, adjust or consider replacement
Retaining a policy may preserve terms that remain useful. An adjustment may suit changed needs or budget, but it can also reduce protection and may not be easily reversed. Replacement is one possible outcome, not the purpose of every review.
A proper comparison considers definitions, exclusions, waiting and benefit periods, premium structure, ownership and the terms an insurer actually offers. Some older features may no longer be available to a new applicant.
If your premium has increased
An increase may reflect age, cover indexation, a base-rate change, duration-based pricing or the end of a discount. Ask what changed and how the premium might develop, rather than focusing only on the renewal total.
Some policies allow adjustments without replacement. Availability and effects vary: lowering the price could mean a smaller benefit, a longer wait or less protection. We explain those trade-offs before a decision.
Health changes and older cover
A new application, increase or certain change can require current health, occupation and income information. The offer may include different terms, exclusions, a loading or no cover. Do not assume you can replace an existing policy on equivalent terms.
Older cover is not automatically better or worse. It needs a document-level comparison. Features, definitions and options may differ from what is available now.
Do not cancel before arrangements are confirmed
Keep existing cover in place until you have advice appropriate to your situation and the replacement insurer or fund has confirmed the new cover is in place. Applying for a policy is not confirmation of cover.
Changing super funds or closing an account can also affect insurance. Check eligibility, fund rules, end dates and inactivity arrangements first. Cancellation may be hard to reverse and new cover may require underwriting.
What to bring and how servicing differs
A current policy schedule, recent renewal notice, super insurance information and any relevant advice documents make a full review easier. You do not need to send these through a public website form. If you continue, we explain the appropriate process for providing information.
Where available, transferring servicing changes who helps with administration and insurer contact. It does not by itself assess suitability or provide a recommendation to retain, adjust or replace cover. We explain what service is agreed with you.
Use a claim-data tool as one input, not a verdict
ASIC’s MoneySmart claims comparison tool can show insurer-level claims accepted rates, average insurer decision times and claims-related disputes where there are enough finalised claims for a reliable comparison. It can help you ask informed questions about an insurer.
It cannot tell you whether your own claim will be accepted. The results cover all policies for the selected cover type and sales channel, and average insurer decision time does not include any super-fund trustee processing time. Keep the policy wording, exclusions, definitions, premium path and your own circumstances in the comparison.
The trade-offs are worth understanding
Questions about existing cover review
Why should I review existing personal insurance?
A review can help you understand what you hold, what you pay, when cover may end and whether life changes have altered the role it plays. It may lead to retaining, adjusting or considering replacement cover, but there is no automatic answer. Checking policy documents and any cover through super is important before making a change.
My premium has increased. Does that mean I should replace my policy?
Not necessarily. Premiums may change because of age, cover indexation, base-rate changes, duration-based pricing or a discount ending. Check the reason for the increase and the effect of changing the cover before deciding, because a lower price may come with different policy terms or less cover.
Can an older policy have valuable features?
It can, but it is not automatic. Replacement features may differ and may not improve cover. Some older product settings may not be offered to new applicants, so compare the actual schedule, policy wording and any available replacement documents rather than judging a policy by age alone.
What if my health, job or income has changed since I took out cover?
A new application, increase or certain alteration can involve questions about current health, medical history, occupation, income, lifestyle and pastimes. The insurer can use the answers to decide whether it can offer cover and on what terms. Do not assume an existing policy can be replaced on equivalent terms.
Can I cancel my current policy once I apply for replacement cover?
No. Keep existing cover in place until you have advice appropriate to your circumstances and the replacement insurer or fund has confirmed the new cover is in place. TAL warns that a replacement can involve different terms, new health and lifestyle questions, restarted qualifying periods and loss of benefits accrued under the current policy.
What should I check before cancelling insurance through super?
Check the type and amount of cover, premium, eligibility, exclusions, expiry and whether you have other cover. Insurance may end after 16 months without contributions or rollovers unless you elect to keep it, and additional fund rules can apply. Read your own fund documents before cancelling, changing funds or closing an account.
Can I lower the cost without replacing my cover?
Some policies may allow adjustments such as changing the cover amount, inflation protection, payment frequency, occupation classification, waiting period or benefit period. Availability and effects vary by policy. Some changes can reduce protection, need underwriting or cannot be readily reversed, so first understand the trade-off.
Is transferring policy servicing to EvolvU the same as getting advice?
No. A servicing transfer can change who assists with administration and insurer contact, where it is available. It does not by itself give a personalised recommendation about your cover. Personal advice is tailored to your objectives, financial situation and needs, and the agreed scope should be clear before that process begins.
How advice works
The first call is an introduction, not a complete advice assessment. If you continue, we gather the information needed to understand your circumstances, review existing cover and research suitable options from 11+ insurers on our approved product list. We explain our recommendation, policy limits and costs before you decide.
Where an application is needed, the insurer assesses it and decides the terms. We help with the questions and paperwork. An application is not confirmation of cover, and we explain the commencement requirements and ongoing service scope.
Talk through your options with Tim
You can start with a question, an existing policy or a change in your circumstances. You do not need to know which policy you want before we talk.